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You'd also be able to download the average standard definition movie in just 3. Obviously on a 76Mb connection these times are roughly halved or a little over. We often get asked why broadband speed checkers sometimes report download speeds slower than the maximum theoretically possible at a property. We've compiled a list of some of the causes of slow broadband connections. You can use our broadband speed test to test your speeds at any time.

We suggest you try speed tests a number of times over a period before reporting issues to your providers technical support. If you're a heavy downloader then faster speeds will certainly allow you to download more files more quickly.

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If you stream videos, TV shows and films over your connection then download speeds of 5Mb or over should allow high definition content without buffering. However if you live in a home with more than one Internet user, perhaps other family members or housemates, then you can quickly discover that you need several times that at times when everyone's using your connection, especially if more than one of you wants to stream video. If you currently experience regular buffering of videos and slowdowns when other people are using your connection then you'd also very likely benefit from a speed upgrade.

If you're not currently using a cable or fibre service then switching from standard broadband to a superfast connection will most definitely produce a significant speed improvement. If you're already on cable or fibre and on a slower package, this speed reduction is likely to be artificially enforced.

Broadband deals: don't just lap them up

Switching to a package with a higher speed limit will likely see a significant increase in your speeds. On Virgin Media cable services this is likely to always be the case, as their lines are rated to be able to achieve the maximum speeds. On a fibre to the cabinet service such as BT Infinity , your distance from the street cabinet can reduce the maximum speed that your line can support.

If you're currently on a half speed up to 38Mb service and currently seeing less that 38Mb then it's unlikely that you'll be able to benefit from switching to a faster package.

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If you get the full 38Mb then you still may not get the full 76Mb when you upgrade but instead get a lower figure between those two, determined by your line length. If you're unsure about this, your provider will be able to give you an accurate estimate of the maximum speed your line can support. If you're only able to switch from one standard phoneline broadband service to another then speed changes are unlikely to be as significant as switching from one broadband technology to another. However if you're on a smaller budget provider then factors such as traffic management and peak time congestion may be slowing you down either due to artificial limits or the supplier's network capacity being saturated.

In this case switching to a more expensive small provider with a better reputation, or switching to a larger supplier who has invested in their network capacity to allow them to advertise a 'truly unlimited' service may result in faster download speeds at peak times i. However this is unlikely to be a very significant improvement, no more than increasing your evening speed to what you're currently able to achieve at off peak times like the early morning.

If this is the case then LLU providers like TalkTalk or Sky may have put their own equipment into your exchange, allowing you to possibly get increases in speed of more than double. However the size of this increase will depend on line length in terms of distance from the telephone exchange. If you're currently seeing maximum speeds of 7. But if you're a very long distance from the exchange you may see no increase, or only a small increase of 0.

Mobile Broadband for Laptop

Our availability checker should be able to give you some idea of the speed difference you'll likely see and your new provider must give you an accurate estimate of speeds before you sign up. Broadband Speed Test Put your connection to the test and find out how fast it really performs. Loading, please wait UK average broadband speeds for September Chart showing the average download speeds across tests carried out by users of the broadband.


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You can remove any cookies already saved on your computer, but this might mean some features won't work as well. You can change these settings at any time on our Cookie policy page. These settings apply to new cookies. If you'd like to remove existing cookies, this can be done in your browser settings. Minimum 12 month contract. Have a look at our Plusnet Perks to see all the advantages you can get as a customer. When you switch your phone service to Plusnet you'll pay line rental to us, instead of your current provider.

Line Rental and Line Rental Saver do not provide inclusive calls as standard. Any additional call plans, call features or call charges will be billed each month. You'll need to pay line rental to Plusnet or another BT based landline provider to get our broadband. To find out about all our charges, please see our Price guide. We've also provided a summary here of how and when our charges normally apply:. To get your services up and running, some setup charges such as installation or delivery charges may apply.

These will normally be called out in the "Upfront" section of your basket. For each of the services in your package, we'll charge you a regular monthly fee. In addition, for Plusnet Phone, call charges will also apply see our Tariff guide. If you don't want to pay by direct debit, a processing fee may apply, and if you miss a payment, we might also add failed payment charges for suspending your sevice and to cover our costs associated with the failed payment. Further information on what happens if you fail to pay is set out in our About Failed Payments guide.

If you leave us, a cessation fee may be payable. In addition, if you leave within your minimum term, early termination charges may be payable. Further information can be found at Leaving Plusnet. Prices, content and terms may change at any time during your contract. Where you have taken our fixed price contract, your broadband price or broadband and line rental price will not change during the minimum term. We'll tell you about important changes in advance, and if a change is detrimental you'll be able to end your contract without any fees. Price increases in respect of line rental will not apply to customers who entered into fixed price contracts after 8 th August and Line Rental Saver customers until your fixed price contract expires or you change your product.

Fixed price applies to broadband and line rental monthly price only excludes other services, such as call plans, call charges and add-ons. If you choose to move house during the minimum term of your fixed price contract, and move from a low cost area to a non-low cost area, or a non-low cost area to a low cost area, you will be subject to the new price once your move is completed.

Standard house move terms also apply, see our house move FAQs for details. Once you've signed up to this price, you'll be subject to our standard terms and conditions of service. A summary of these are available below, full terms and conditions can be viewed at plus. For our broadband only contracts, the fixed price applies to the broadband monthly price only excludes other services, such as add-ons.

For our broadband and line rental contracts, the fixed price applies to the broadband and line rental monthly price only excludes other services such as call plans, call charges and add-ons. As part of our fixed price contracts, you will also receive an end of contract reminder and be offered an account review. Your actual speed will be dependent on your location, phone line, home wiring, wifi connection and time of day. Speeds vary by location. Check your speed via 'check availability' on our home page. If you choose to end your Plusnet Broadband service within the minimum period, you will have to pay a termination charge by way of compensation to us for ending your service early.

This charge is calculated by multiplying the number of months remaining in your minimum term by a monthly early termination charge, as set out in the Price guide.

You can use your own router if it's compatible, or you can take our router. Minimum term of 30 days.

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Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page. The actual speed you'll get depends on your location, phone line, home wiring, wifi connection and time of day. The Plusnet Fibre service is subject to a minimum period of 12 or 18 months. If you choose to end your Plusnet Fibre service within the minimum period, you will have to pay a termination charge by way of compensation to us for ending your service early. This charge will be calculated by multiplying the number of months remaining in your minimum term by a monthly early termination charge, as set out in the Price guide.

For more information on our landline tariffs, see our guide here. For more information on call rates for service numbers, see our guide here. It is part of the Talk Talk group.

To Call Customer Service - Please call For more information on the services AOL Broadband has to offer. AOL Broadband are committed to bringing the best offers to new and existing customers and are updating these all the time. Call Customer Service - You can call their customer services team on

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