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Heritage Honda Parkville
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Grea t experience. Joe was awesome. Mark helpful. Response from current dealership:.
About Our Dealership
Rodney, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care! The service was great. They make buying a car very easy. Andy, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything we can do for you. Take care. We appreciate you taking the time to leave us this feedback.
We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville. I made a 3 hour trip to purchase the specific make, model, and drivetrain of a car I had been looking for. From the very start, Brain Liggins was great! He answered all my questions, had great communication, and made me feel comfortable, as I am a huge worrier!
I then had the pleasure of working with Charlotte Marsheck.
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She too answered all of my questions, showed patience, integrity, and compassion Financing with Bryan Ford was painless, and I was not forced into making any decisions I did not feel comfortable with, and I was not made to feel bad if I declined any extras. Ken Davis came by quickly to grab the keys for detailing and even took the time to praise my vehicle choice Even Gene Papaleo made sure to introduce himself and was very personable while doing so. I also received follow up calls to ensure that my experienc.
Gina, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Andy at this dealership was knowledgeable and very patient given my indecisive and rather distrusting nature. He stayed with us 4 hours beyond closing time to make sure we were happy and sure of our choice to buy. Even at the end he took it upon himself to show us features in the car and set up personal settings in the vehicle.
Jean the mgr called when we were running late coming from out of state to assure theyd wait for us.
Anderson Buick GMC in Cockeysville, MD | A Baltimore & Owings Mills GMC and Buick Source
I am happy to recommend this dealership! Jeanette, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Bought the car and loved the whole process! Dealer was honest and patient through all my questions. Congratulations on your new vehicle! If have any further needs or questions, please give us a call. We are always happy to help! They were very helpful and professional.
We're pleased to hear everyone was so helpful and professional. We're looking forward to your next visit with us! I bought car from them and they were very helpful. The salesman was a guy by the name of Joseph. He was very sharp, Also the finance manager was also very thoughtful caring and compassionate with my father. Overall this was one of the best car buying experiences we have ever had and we definitely recommend Anderson Honda to any and everyone who is looking for a great deal and a great car!
Mr Lucas and son, thank you for the feedback! We are happy to hear about your positive experience at Anderson Honda, and we are grateful you chose us We look forward to working with you again in the future!
The Anderson Honda Team. Bought a used car from them and it turned out to be a lemon car.
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I returned to them 3 times and the couldn't fix the problem. The mechanic advised me I went back to Honda and they refused to repair or do any thing. Contacted Serg, a salesperson, although he is a nice person but did nothing. Tried many times to contact the manager Dave, but no answer. I filed complaint in a federal agency and State Consumer Protection, and will file a lawsuit against them shortly. We acknowledge your review and are currently looking into the events you've detailed.
John Dinatale, johnd andersonautomotive. I worked with Serge Valente on purchasing a used vehicle. He was incredibly helpful and knowledgeable. He went out of his way to come in early to work The rest of the staff was outgoing and helpful with any questions I had. They never tried any gimmicks on me and helped find me the best deal for what I was looking for. We can't thank you enough for writing this awesome review for our dealership!
It was a pleasure to help you, and we look forward to doing so again. I started my search for an HRV through the internet and dealt with many internet sales people. I asked about apples to apples cars, and for prices.
Steve, thank you for taking the time to provide this feedback. We'd like to discuss this with you further if you could please contact us at your earli This is the second car I have purchased from Anderson mainly because of their service, prices and overall professionalism.
My sales person was Serge Valenti. He is a class individual and cares about his customers. He thoroughly explained ALL of the features of my new car and worked very hard to get the best value for a trade in. He never seemed agitated even though he was very busy the day I went in. I also have both of my Hondas serviced at Anderson because I find the staff to be very responsive to my needs and are true professionals. I highly recommend Anderson Honda! Paul, thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Serge.