To help, we've asked nine supermarkets to tell us what their rules are The policies below set out the rules at Asda, Co-Operative, Lidl, Sainsbury's, Tesco, Morrisons and Waitrose - they come directly from the companies' press offices and represent official policy. Not all of them have responded to our most recent requests for an update Feb , but we've dated each of the below so you can see how current the info is. Does Asda accept all coupons? Do you have a magazine with coupons in? How many coupons can you use in one transaction?
As many as are valid — so as long as it relates to a qualifying product that is in the basket, is in date etc. If the bill comes to zero, is that ok? Yes, but this would be rare. Do you need to buy the exact product mentioned in the coupon? Do coupons need to be in colour if printed? No — if they're internet coupons printed in black and white, that's fine. Will you ever give money out if you hit minus figures? This situation is unlikely to occur as coupons usually relate to one coupon for one product.
What's your policy on people using other peoples' vouchers or loyalty cards?
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What if it's a discarded voucher or coupon from the car park? Yes - we are aware of 'wombling' but we don't really see it happening at our stores. If it's one coupon per transaction, are you allowed to split your shop into two or more to get maximum coupon use? It's usually one coupon per one product so there's no need to. Money-off coupons which do not specify any product can also be used on reduced stock.
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How often does it come out? The bi-monthly magazine, which is also sent out to our members, includes a range of recipes and news articles. This would depend on the coupon terms and conditions, which are found on the back of each coupon. What's your policy on stacking coupons and deals? This policy would be outlined on the individual coupon terms and conditions. However, customers can redeem their coupons as well as taking advantage of store promotions, eg, buy-one-get-one-free and half-price offers. This would be fine.
If the coupon is for an exact product then the coupon could only be redeemed against that line.
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This would not apply to general money-off coupons. Do coupons need to be in colour? As part of our own terms and conditions, original coupons are valid and photocopies are not accepted. The terms and conditions of the coupons outline that no change will be given.
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Do you have a raincheck voucher system? We inform our store staff as to which coupons are live at the time. However, many of the member coupons are linked with their corresponding membership card, so will not be accepted without that card present.
Yes, although most of our vouchers are 'spend X, get Y off'. Yes, sporadically throughout the year. This is unlikely as our vouchers have a minimum spend. No, they can be in black and white, however they must be original vouchers. As long as they are original vouchers, we will accept them. Does Morrisons accept all coupons? We accept all Morrisons coupons and money off coupons from suppliers that we can claim back. We do not accept other retailer coupons.
We do not accept digital coupons. There is no limit. So long as the customer has followed the terms and conditions on the specific coupons, so for example, if the customer has purchased the correct products that the coupons are valid on, and they are all in date, then we would accept them all.
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Coupons can be used with shelf deals, but you would need to refer to the individual coupons for any specific exclusions. Coupons need to be original coupons, not photocopied. If the original coupon is in black and white, we will accept it. Yes, if the coupons allows it. Some coupons will state one per customer. No change will be given. No limit but multiples of the same type of coupon cannot be used in one transaction.
Customers can buy into promotions and use coupons at the checkout so long as they have met the necessary requirements of the coupon - ie, they've bought the required products or spent the required amount in the correct time period.
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The coupon will always state the products that need to be bought for the coupon to be used. Sainsbury's will accept all valid coupons. Coupons that are sent out to customers directly from Sainsbury's through mailings, emails and in store are targeted to specific customers and they should not be used by anyone who is not targeted for the coupon. Yes, as long as they correspond to the product. There are free magazines sometimes available around the store which contain coupons.
As many as the customer has bought products for. Yes as long as the products corresponding to the coupons have been purchased. No, we accept home printed coupons which can be in black and white. No, we cannot give change on coupons.
We have special offer promise vouchers for items that are on promotion but are out of stock when the customer wishes to buy it and the promotion will end before the customer is able to shop again. What's your policy on people using other peoples vouchers? Or loyalty card, etc? Our customer service assistants ask to see a Clubcard when vouchers are being redeemed instore; however this is not a requirement, because we know that families like to be able to share their vouchers.
Yes, you can do this. We have a monthly magazine called Waitrose Kitchen and a weekly newspaper called Waitrose Weekend — from time to time they do feature coupons for specific products, but this is not a regular feature. That depends on the coupon type and how they are set up, i. For the latter i. Each coupon will state the terms and conditions on it.
Online you can only currently use one voucher per transaction.