Please stay away from this company. In mid March I placed an order for 2 items.
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It took forever over a month to deliver. One item was too large for my dog and I wanted nothing more than to exchange the item for one size smaller. They emailed me that the vendor I ordered from does not take returns or exchanges. That is not stated on their website. We went round and round through emails.
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I agreed to pay that. I sent the original piece back several weeks ago, and paid the extra shipping for the new piece through PayPal. Well, it is May 18th, and I am still waiting for this delivery. Just today, I received an email saying it was finally shipped. I am tracking this shipment and it is being processed through Hong Kong!
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If I had know what a headache buying two items for my dog from this business I never would have. Customer service is rude and almost non-existent. Waiting over 2 months is ridiculous. NEVER again. I ordered from this site because they had the best prices on brand name dog apparel. They canceled one of my orders a few days later after stating it was in stock at the time I ordered. I don't understand why they don't take proper inventory?
The other item shipped and arrived in good condition.
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Not going to order anymore because even if you call they will tell you it's in stock just like the website and it's not! In November , I ordered a relatively esoteric item from theritzyrover. Louis Vuitton sued Chewy Vuitton for a couple of its dog toy "parodies," and I wanted actual examples as classroom props. Buy through theritzyrover. Remember, you have only a few hours left to redeem your offer!
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Our mission is Healthier Pets. Happier People. Ritzy Rover Pet Grooming. Website More Info. DA My family has been using Rover for over a year now. Website Directions More Info. Website Directions Services More Info. GP I must say thank you, thank you, thank you to Dr Lee for saving my sweet girl. Click for Coupon. Website Coupons Directions Services. Website Directions. SB As a regular client, I took my dog in for an emergency as she had been attacked.
Website Coupons Directions. JT The staff here is amazing!! Great grooming shop.
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Great Owner.. Please help others by helping us do better. Suggest a Business.