If Shop and ChillACKs, in its sole opinion, believes that you are acting in a spirit inconsistent with this Agreement or have breached the Agreement, we may terminate your account. In such a case, you are not eligible for a refund. We also reserve the right to terminate your subscription for any reason even if the reason does not cause a breach of this Agreement. In such a case, we will refund any remaining unused portion of your subscription. The refund will be your sole and exclusive remedy to such a termination. Prices Subject to Change. Shop and ChillACKs may change our base subscription prices at anytime.
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However, with the exception of any discount from coupon codes or promotional offers, the price for any delivery will be at the same base price that you were originally charged when you subscribed—unless we notify you otherwise. Should your base subscription price change, we will notify you by email and give you a time period of at least two weeks to opt out of the deliveries if you do not want to continue your subscription at the new price.
Subscription Plans. After you subscribe and place your first order, we will notify you 3 days before the next delivery. You will be able to modify or skip the order before 24 hours of the date of the delivery, if you don't make any changes then we will process to delivery the same products of your last order. We will make the deliveries according with the plan you selected when you added your subscription.
Terms & Conditions
Service and delivery fee. The payment options and fees will be displayed on the Site at the time the subscription is offered. The terms applying to that subscription are incorporated into this Agreement. Prices for all Subscriptions exclude all applicable taxes unless stated otherwise and are in the form of US Dollars. To the extent that the law allows, you are responsible for any applicable taxes, whether or not they are listed on the Site. Shop and ChillACKs uses a designated third-party PCI compliant payment platform to store credit and debit card information and process transactions for your Subscription.
You are responsible for all transactions processed through the Service.
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Shop and ChillACKs is not liable for any loss or damage from errant or invalid transactions processed through the third-party payment platform. Initial Purchase. Charges will be processed at the time of delivery in accordance with the details displayed to you during the checkout process. There is no further action required by you if you would like to continue your subscription with the Shop and ChillACKs plan you selected. Payment Methods.
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Your subscription will be Charged based on the term you selected when initially setting up the subscription—unless you choose to opt-out or cancel your subscription as described below. If you chose Automatic payment method your credit or debit card on file will be charge automatically at the end of each delivery. Customer will be responsible to pay the total amount due of the purchase plus the service fee and must make the payment online within a week after the order has been delivered.
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Retrying Transactions that Fail. In the event that an initial or renewal subscription charge is unsuccessful, Shop and ChillACKs may retry charges to your credit card for up to 60 days.. While on a payment plan, you may still cancel at any time and are not liable for the remaining payments should you choose to cancel. Valid Credit Card. It is your responsibility to ensure that Shop and ChillACKs has valid credit card information for your account.
Shop and ChillACKs may also use third-party services to retrieve updated credit card information for your account. Skipping Deliveries.
How To Use It, Even BEFORE You Arrive
To avoid the service fee, you must skip it at least 24 hrs prior your next delivery date. You may also cancel your subscription by email or by phone at To avoid the processing of a renewal payment, you must opt out at least 24 hrs prior your next delivery date. Refunds will be made to the credit card that was originally charged and may take up to 10 business days to appear on your credit card account. For " Attended " orders, you are responsible for ensuring that someone is present at the delivery address to accept your order at the specified time.
Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive the order.
If we cannot deliver your order or must make an additional delivery because no one is at the delivery address to receive the order at the specified time, you will be charged an additional fee. Unattended " delivery option. If you choose this option, your order will be left unattended at your designated delivery address. We reserve the right to refuse to leave a delivery unattended if our delivery personnel considers the circumstances to be unsuitable or unsafe. During severe weather conditions extreme heat or cold , choose a safe and well-protected area for your unattended delivery.
If such area is unavailable, please choose our attended delivery service. Remember to return our bags and ice packs with your next delivery. Please place the bags, along with the gel packs in a dry and safe place for our delivery personnel to pick up on your next delivery. Alternatively, you can contact to arrange for alternative return of the packs. We reserve the right to limit your order or the quantity of a particular product that you may order. You help us and everybody when you write a review. You have to be an existing and registered customer to write a review. You are not allowed to write a review as a visitor, that way, everyone knows the reviews can be trusted.
When you review a product our moderators look at your review. The moderators check to ensure there aren't any falsehoods, discriminatory or offensive comments, spam or profanities. The Company reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not the Company, are responsible for the contents of your submission.
By submitting your email address in connection with your rating and review, you agree that the Company and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes. If approved, ratings and written comments are generally posted within two to four business days. You agree to indemnify and hold the Company of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
Once your review has been moderated and deemed fit for publishing, it will be approved for posting. Remember, when you review something, you give the Company the right to use your comments on our site. Note that this authorization is based on the provision that you preserve any trademark, copyright or other proprietary notices. The Company reserves the sole right to revoke this authorization at any time without prior notification.
In which case, any use shall be discontinued immediately or immediately upon on written notice from Shop and ChillACKs. They are otherwise, proprietary to the Company and may not be used by any individual for any reason except as expressly permitted by this Agreement. Other trademarks, service marks, product names and company names or logos appearing on ShopandChillACKs. The password to your account is to be kept confidential at all times to prevent unauthorized use. Occasionally, the Company may contact customers with information regarding order delivery; this includes, but is not limited to, delays or cancellations.
The Company will not be held responsible for inaccurate account delivery information due to wrongful information entered by the user, data errors or technical issues on the part of telecom carriers. You may receive a text message or email alert beforehand notifying you of a pending delivery. The Company will not be held responsible for inaccuracies or message delivery failures due to unforeseen circumstances or events that are beyond its control.
From time to time, the Company may extend promotional offers to existing or potential new customers. The Company reserves the right to charge the credit card on the account identified in your Customer Registration Data an amount equal to such damages. If the Company makes material changes to this Agreement or changes to the Company fee schedule, the Company will provide notice to you in the manner provided in this Agreement.