She told me that I should cancel service then. So I did. I told her to cancel and she did. There was no attempt to save me as a customer at all. I guess Comcast is willing to accept the risk of losing customers over their new policy. Heck, with all of the money they make on other customers, they could take a loss on a few by keeping them on board with discounts.

Same thing just happened to me. My promotional internet only rate expires on the 18th of the month. When I signed up the CSR told me that I could simply obtain a new promotion by just calling back and asking for it at the end of my current promotion. Well so much for that. Not sure if that will work or if I have to wait a certain amount of time. If anybody has tried this or has any tips they would like to share, that would be great. I dropped Comcast Triple Play when they refused to give me anything after approx 8 years with them.

Worse yet, the rotten rep in Mn. Comcast is horrible , bad service , bad reps, bad techs and rude to boot. I really do hope they go broke. What more can I say. I hate this blood sucking company. Oh, did I forget to tell you about all the missed appointments? Comcast are bandits. I have been refused promotional offers as of the recent month while my good friend and neighbor went off his promotion at the same time. We both have been with Comcast since their beginnings. We both paid our bills on time. I am probably more tactful and a better communicator in that my friends gets hotheaded.

Bottom line is I am signing on with an attorney in L. If I did this in my small business, I would be sued and out of business. And the ultimate goodie — no more ads. For the Big Game, I go to a sports bar, and I can get anything broadcast locally over my indoor antenna.

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Help I recently cut my cable service from Spectrum though continue to pay for land line and internet with Spectrum which cut my bill by more than half. Any suggestions for DVR for this? Can I do it without a large monthly fee? I was also surprised that I miss not knowing TV schedule and when some of my favorites are on. Who knew — I had gotten spoiled with 12 years of Spectrum and satellite before that. Resurrecting an old thread…it seems that Comcast is no longer willing to budge for anyone. I guess they finally have enough data to show that the vast majority of customers who threaten to cancel never actually do.

How to Negotiate a Lower Comcast XFinity Bill

Called in twice over Christmas, the first time they let me get all the way to setting a disconnect date. I would try again. Make sure you talk to the team that handles downgrading service and not to the general customer service reps. Ask if they have any specials for current customers and see what happens.

Xfinity contract packages are a good deal for customers who plan to stick around long-term anyway. The listed price for Xfinity packages is rarely set in stone. This strategy can be frustrating for long-term customers paying more than new customers. For existing customers, we recommend that you call Xfinity once a year and request discounts and fee reductions.

Additionally, Xfinity final pricing changes from region to region. The only way to get a finalized quote is to call and ask about Xfinity offers at your address. There are two options for installing Xfinity service: self-installation and professional installation.

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Professional installation is required if your house has never had Comcast Xfinity service before, as the technician will need to install wiring and check that everything is compatible and ready to go. In some cases this requires drilling holes or installing coaxial wiring on the side of a building, so renters are advised to get permission from their landlords before scheduling installation. And access to areas such as the basement where the technician may need access. Self installation is recommended if your house is already wired for Xfinity service most in their service area are.

They will provide a box with all the equipment needed and simple, detailed instructions. You can have the box shipped to you, or pick it up in person at a local Comcast store.

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A technician will walk you through the steps to confirm the MAC address on your device and test that it is working as they activate service. One of the more exciting equipment upgrades Xfinity has rolled out recently is the x1 cloud DVR, which is quickly eclipsing their traditional cable service as the go-to digital TV platform.

A few of the X1 features:. Home automation and home security can make a huge difference for your peace of mind when implemented correctly. But if you want both, Xfinity does an excellent job of combining dozens of products and services Nest, Lutron, etc into a single interface with multi-device support. The main catch with Xfinity Home Secure is that the additional Xfinity-branded devices cameras, thermostats, etc can add considerably to the monthly bill if you have a large home. Be sure to confirm a final price that includes all leased hardware when you talk to an Xfinity rep.

Xfinity offers are advertised according to the base price. This base price does not include all the taxes and fees you might see on your bill.

For Internet-only Xfinity offers, they have been doing a good job lately of consolidating all the fees so that the price you see when you sign up is the exact same as the price you get in your first bill a month later. Local and national government bodies as well as content owners like sports networks place many fees on cable TV service, and these fees are passed on to consumers either as part of the price or an independent fee on top.

There are few Internet services that consumers unanimously love. To date, we've surveyed , IP-verified Xfinity users to ask them if they would recommend Xfinity to a friend. Our results show that However, you have to be cautious about the fees to actually get that low pricing. In many cases, the maximum speed offered by DSL providers is one tenth what cable companies like Comcast can offer. DSL connection frequently fail to meet this benchmark, while Xfinity has no problem beating it even on basic entry-level Internet deals. Essentially, this type of network runs a fiber optic connection close to the final destination, then finishes the "last mile" of the network with coaxial cable.

Cable providers that offer speeds in the —1, Mbps range often have reduced upload speeds, just like their regular packages. Xfinity is rolling out true fiber-to-the-home networks in some areas, but coverage is still minimal. Another quirk of Xfinity plans is their regional pricing. While some providers charge the same price everywhere in the US, Comcast changes the pricing from area to area. Within these regions, it is normal for Xfinity customers to pay somewhat different prices for the same service.

The reason for differing pricing with Comcast regions is that they often make ongoing retention offers to loyal customers. However, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be safe from intrusion by others, such as hackers.

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How to Cut your Comcast Bill: Step-by-Step Script

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